Frequently asked questions

We are in the process of transforming your support experience and moving from Service Request to a new Support site. Until we have completed this migration, you may find that you will need to obtain support for some products via Service Request, and for others via the site. We apologize for this inconvenience.

Currently, Hardware, UVATION System i and most UVATION Z software products are using Service Request. Most other UVATION Software has been migrated to the new Support site. You may find it helpful to bookmark both sites.

UVATION Service Request – #
UVATION Support site – #

If you currently use UVATION Service Request or Support Portal and your product has migrated, you will be guided to open your case on the new UVATION Support site; no registration required.

Click on the person icon on the top right corner and select Profile from the menu list to edit your contact information. This profile also controls your preferred language and time zone settings.
User-added image

Click on the person icon on the top right corner and select Profile from the menu list to edit your contact information. This profile also controls your preferred language and time zone settings.
User-added image

Email notifications are controlled in your profile settings and you can select to have just a title and/or more details added the email that you receive. Detailed instructions can be found at: Case Email Notifications

You will need to report this problem to our Helpdesk by clicking on “Registration help or problems with this website” located at the bottom of this page.

We are in the process of transforming your support experience and moving from Service Request to a new Support site. Until we have completed this migration, you may find that you will need to obtain support for some products via Service Request, and for others via the site. We apologize for this inconvenience.

Currently, Hardware, UVATION System i and most UVATION Z software products are using Service Request. Most other UVATION Software has been migrated to the new Support site. You may find it helpful to bookmark both sites.

UVATION Service Request – #
UVATION Support site – #

If you currently use UVATION Service Request or Support Portal and your product has migrated, you will be guided to open your case on the new UVATION Support site; no registration required.

Click on the person icon on the top right corner and select Profile from the menu list to edit your contact information. This profile also controls your preferred language and time zone settings.

We are in the process of transforming your support experience and moving from Service Request to a new Support site. Until we have completed this migration, you may find that you will need to obtain support for some products via Service Request, and for others via the site. We apologize for this inconvenience.

Currently, Hardware, UVATION System i and most UVATION Z software products are using Service Request. Most other UVATION Software has been migrated to the new Support site. You may find it helpful to bookmark both sites.

UVATION Service Request – #
UVATION Support site – #

Click on the person icon on the top right corner and select Profile from the menu list to edit your contact information. This profile also controls your preferred language and time zone settings.
User-added image

We are in the process of transforming your support experience and moving from Service Request to a new Support site. Until we have completed this migration, you may find that you will need to obtain support for some products via Service Request, and for others via the site. We apologize for this inconvenience.

Currently, Hardware, UVATION System i and most UVATION Z software products are using Service Request. Most other UVATION Software has been migrated to the new Support site. You may find it helpful to bookmark both sites.

Click on the person icon on the top right corner and select Profile from the menu list to edit your contact information. This profile also controls your preferred language and time zone settings.
User-added image

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We are in the process of transforming your support experience and moving from Service Request to a new Support site. Until we have completed this migration, you may find that you will need to obtain support for some products via Service Request, and for others via the site. We apologize for this inconvenience.

Currently, Hardware, UVATION System i and most UVATION Z software products are using Service Request. Most other UVATION Software has been migrated to the new Support site. You may find it helpful to bookmark both sites.

UVATION Service Request – #
UVATION Support site – #

If you currently use UVATION Service Request or Support Portal and your product has migrated, you will be guided to open your case on the new UVATION Support site; no registration required.

If this is your first time contacting UVATION Support and / or you do not currently use UVATION Service Request or Support Portal, and your product has migrated, please register and access the UVATION Support site:
1. Register for an UVATION ID.
2. Log into the UVATION Support site.

Click on the person icon on the top right corner and select Profile from the menu list to edit your contact information. This profile also controls your preferred language and time zone settings.
User-added image

Uvation Cloud Services Support

Log in to Uvation Cloud Services Portal to create service requests pertaining to cloud services for a faster response.

Marketplace Support

Log in to Marketplace to create service requests for a faster response.

Managed Services & Contract Support

For Managed Services and Contract Support create support requests using a dedicated support center.

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